Our working hours are from 9am to 5pm CET during weekdays.
Our usual ticket response time is up to 24h, but the average response time can often be much faster.
We highly recommended that you first check out our articles which provide answers to frequently asked questions.
Before posting, we recommend you try searching through public tickets for a solution. We suggest you also try disabling all 3rd party plugins on your website and rechecking if something still isn't working right. You can also check the documentation for the theme you're using to see if you can find a solution to the problem you are facing.
If you don’t find an answer this way, you can always submit a ticket and we'll be happy to assist you with all theme related questions.
You can find the official documentations for most of our themes at the following link https://qode.ticksy.com/article/9539
Regarding Qode Slider overlapping issue, please follow instructions from this link https://qode.ticksy.com/article/9535/