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  Public Ticket #1149759
Mobile Site Issues
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  • chill79 started the conversation

    Parallax images and text that should be on top of parallax images are not appearing on my mobile site and I cannot figure out how to resolve the issue.

  •  634
    Qode replied

    Hello,

    Please send url to your website and maybe login details in private reply and we will inspect the issue.

    All the best,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  •   chill79 replied privately
  •  634
    Qode replied

    Hello,

    Your second parallax image is not appropriately sized:

    https://www.screencast.com/t/TSYBvsGUww

    Please note the width of the image must be 1920px with height equal or larger than 1000px,

    Also note that parallax   is usually used on full screen and full width desktop screens. If it basically designed for those screens at first place. On the other hand, parallax effect behave strangely on different mobile device, and there is no way to determine how will it act on those devices. Sometimes it may work properly on one device and it can be messed up on another. That is why we include the option to disable the parallax effect on our themes by default for mobile/touch devices. Try to disable it for mobile and touch devices in Qode Options>Parallax and test your website on mobile:

    https://www.screencast.com/t/WncDWdwndr

    All the best,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode