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  Public Ticket #1153600
Animation does not turn off
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Comments

  •  1
    Barandum started the conversation

    Dear all, although deactivated all animation options, the fade in animation when the page is loading is still there. Am I missing something?

  •  467
    Qode replied

    Hi there,

    There is no option to turn off default fade in animation, but you should be able to disable it by adding custom css code below from Qode options > Global options > Custom CSS field:

    .element_fade_in {
        opacity: 1;
        -webkit-transform: none;
        -moz-transform: none;
        -ms-transform: none;
        -o-transform: none;
        transform: none;
        -webkit-transition: none;
        -moz-transition: none;
        -o-transition: none;
    }
    

    Best Regards!

    New and improved Online Bridge Theme Documentation is live. Check it out now - LINK.

    Best Regards,

    Qode

  •  1
    Barandum replied

    Dear all,  again thx for the help but not working either.

    Honestly this theme feels "broken" to me. If there is a refund option I will gladly take it. This theme does not work for me. Sorry.

  •  467
    Qode replied

    Hi again,

    CSS code is working and content isn't animated anymore. Please check short screencast https://www.screencast.com/t/dgVbGxRZimRi

    We helped you with all your requests, and everything is working fine. Theme refund policy is very strict https://themeforest.net/page/author_refund_policy#not-refundable but you can try to ask for a refund trough Theme Forest since all transactions are handled by the market.

    Qode

    New and improved Online Bridge Theme Documentation is live. Check it out now - LINK.

    Best Regards,

    Qode

  • Luiz Felipe replied

    Same problem here. 

    I love this theme and in earlier versions the "turn off" option exist, so please, let me know how i can turn off this annoying fade transition.

    Obs: I already copied and pasted the CSS code, but nothing changed.

  •  910
    Qode replied

    Hello Luiz Felipe,

    Thanks for writing in.

    You could deactivate page transition in Qode > Global Options > Page transition - No animation. Please check attached screenshot.

    If you are using some caching plugin, don't forget to clear cache (or browsing data in your browser).

    Hope that helps.

    Best Regards.

    Attached files:  SimplicityAnimationOFF.png

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Best Regards,
    Qode

  • Luiz Felipe replied

    First, there is no "Global Option" it's "General". 
    Second, this printscreen is for a old version, i'm using the 11.0 version and the last option of your printscreen not appear to me anymore.
    Third, i already tried use the options. (look the printscreen).

    I saw this blink annoying fade loading when i update to this 11 version. In version 10 i dont have this problem.

    Please, i just wanna stop this fade loading ;(

    Attached files:  print-x.PNG

  •  910
    Qode replied

    Hello Luiz Felipe,

    Sorry for late response.

    Seems that you are talking of some other theme, but this ticket is related to the theme "simplicity", and the latest version is 1.7.1 (check attached screenshot).

    Please in future open a new ticket, describe your issue precisely, include the link and screenshot of the issued page, and some of our colleageus will help you as soon as possible.

    Have a great day.

    Attached files:  simplicity.png

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Best Regards,
    Qode