Public Ticket #1163510
can I have my money back?


  • Janeth started the conversation

    Hi. I just learned the difference between wordpress.org and wordpress.com after I paid for a wordpress.com premium plan. I thought I was gonna be able to use third party themes, thats why I bought this theme. I just realized that for starting is better for me to use wordpress.com. So I don't think Im gonna be able to use this theme. Is it possible to have my money back? 

    Id like to use worpress.org in the future, for the freedom and flexibility But right now I don't have enough time and money for that. Maybe in the future when I have more knowledge about wordpress.org I migrate form wordpress.com to worpress.org and use your theme. I hope it is possible to get my moneyback. 

    I will be waiting for your answer. Thank you 

  •  534
    Qode replied


    And thanks for contacting us.

    Our support forum is only for support related questions, and we cannot issue refunds, but you can submit a refund trough Theme Forest because all transactions are handled by the market, and our manager will discuss your refund request there. Also note that Theme Forest refund policy is strict and refund requests for your and similar cases can be be declined.


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