Okay
  Public Ticket #1331976
Instagram fee
Closed

Comments

  • Martina started the conversation

    The feed was working yesterday, it stopped working today, I have reconnected the feed but, redid the widgets, and tried to disable plugins but it never came back up.


    Can you please take a look, - please and thank you.

  •  810
    Qode replied

    Hello,

    Have you tried to disconnect from instagram first and reconnect again:

    https://www.screencast.com/t/1qILbxXekO

    If the issue persists, test your plugins. Try to disable every plugin except officially  supported plugins (Visual Composer, WooCommerce, Layer Slider,  Contact Form 7, Timetable Responsive and Revolution Slider) and check  your website.

    All the best,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  • Martina replied

    Hello,


    thank you for your reply, I did all that couple times, even redid the widget, but no luck, any ideas?

  • Martina replied

    I have re-installed your plugin and it worked. Thank you.

  •  810
    Qode replied

    You're welcome. 

    If you have some spare time and if you are satisfied with our support, we would really appreciate it if you would be willing to rate us with 5 stars on this link - http://themeforest.net/downloads By doing this you will be helping us build even better themes and provide better support. 

    Thank you in advance

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode