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  Public Ticket #1394782
Save button not working while using the visual composer
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  • cmeyer1017 started the conversation

    As I am creating/editing pages using the visual composer, and it won't let me click save and close buttons. OR if it does let me click save and I update the page, the changes don't occur when I view them on the preview or actual site.

  •  810
    Qode replied

    Hello,

    Please make sure that you have the latest bridge version: Bridge 13 and Visual Composer ( in one of recent update it has been renamed to Wp Bakery page builder) 5.4.4.

    To update your theme follow instructions from here
    http://bridge.qodeinteractive.com/documentation/2-getting-started/2-3-installing-the-bridge-theme/2-3-4-theme-update/

    After that can upgrade Visual Composer by performing following steps:

    1. Please make sure main theme is activated while performing other steps

    2. Go to Plugins page in your WordPress Dashboard, locate Visual Composer in the list, deactivate it and delete it

    3. You will see message that required plugin is missing at the top of your WordPress Dashboard

    4. Install the plugin and then activate it

    If the issue still persists, please send us an url to your website, your wp-admin login details in private reply and we'll take a closer look.

    All the best,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode