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  Public Ticket #1395667
Bridge 100 Arrow Anchor
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  • Mani started the conversation

    Hello,


    I'm using the bridge100 theme (the CV one) and I'm trying to fix the anchor that leading to education. When using the arrow to scroll to Education page, the page stops just after the heading, but when the navigation link is used, the page stops just before the heading.

    Is there anyway I can adjust the arrow anchor scroll to match the navigation menu one?

    Thanks,

    Mani

  •  380
    Qode replied

    Hi Mani,

    thanks for choosing our theme!

    Here is helpful reading about how to set up anchoring on your site. We really want to help you but for this problem we need to inspect your site so we need at least link to the page with issue, also it would be great if you provide us with your wp-admin credentials so we can login into site and give you better and helpful answer.
    You can read more about theme in our documentation http://bridge.qodeinteractive.com/documentation/1-whats-in-the-box/ .
    If you need more help, just let us know.
    Thanks.

    If you comment on your ticket before we reply, your ticket will be pushed down the list. We reply to tickets in the order they arrive into our ticketing system.

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    After you have updated WordPress to version 4.5 or higher, please make sure to also update your theme and the Visual Composer plugin to the latest versions. To update Visual Composer, after you update the theme to the latest version just uninstall Visual Composer and then a notification will appear at the top of your screen that a required plugin needs to be installed. Install Visual Composer via this notification and you will get the latest version. Please also make sure to clear your browser cache after you have updated Visual Composer

    -------------------
    Best regards
    Qode

  • Mani replied

    Hi!

    Thanks for the quick reply. The issue is actually also present on the demo page as well, http://demo.qodeinteractive.com/bridge100/.


    Trying clicking the arrow which leads to Education, then scroll the page and click Education on the Navigation Bar. When using the arrow to get to Education, the scrolling goes past the Header while using the navigation link, the page scrolls to just before the heading. I'll add some attachments as example.

    Looking forward to getting your thoughts on this.

    Thanks,

    Mani

    Attached files:  Screen Shot 2017-12-08 at 10.15.19 AM.png
      Screen Shot 2017-12-08 at 10.15.14 AM.png

  •  380
    Qode replied

    Hi Mani,

    that is default behavior of theme and it is working on that way. Arrow in first section will init Qode slider scroll to function which sill pass sticky menu because it is sticky so it will be over the start of the top part of that section while content menu anchor has its own't function where its height is used in calculation. Right now you may want to remove slider anchor if this is problematic for site functionality,  and we will suggest improvement of anchoring functionality outside of content menu and we hope that our dev team will find some workaround for this.

    If you need more help, just let us know.

    Thanks.

    If you comment on your ticket before we reply, your ticket will be pushed down the list. We reply to tickets in the order they arrive into our ticketing system.

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    After you have updated WordPress to version 4.5 or higher, please make sure to also update your theme and the Visual Composer plugin to the latest versions. To update Visual Composer, after you update the theme to the latest version just uninstall Visual Composer and then a notification will appear at the top of your screen that a required plugin needs to be installed. Install Visual Composer via this notification and you will get the latest version. Please also make sure to clear your browser cache after you have updated Visual Composer

    -------------------
    Best regards
    Qode

  • Mani replied

    Hi Qode,


    No worries. Its not a problematic issue, just one of those OCD things. Thank you for taking the time to reply and hope you all have a great weekend.


    If you guys do make any improvements to it in the near future, I would love to get some sort of notification if possible.


    Warmest Regards,

    Mani

  •  380
    Qode replied

    Hi Mani,

    if our dev team improve this, it will be included in some future update and you can see what improvement are included in every update on http://bridge.qodeinteractive.com/change-log/ .

    If you have any other questions, just let us know.

    Thanks.

    If you comment on your ticket before we reply, your ticket will be pushed down the list. We reply to tickets in the order they arrive into our ticketing system.

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    After you have updated WordPress to version 4.5 or higher, please make sure to also update your theme and the Visual Composer plugin to the latest versions. To update Visual Composer, after you update the theme to the latest version just uninstall Visual Composer and then a notification will appear at the top of your screen that a required plugin needs to be installed. Install Visual Composer via this notification and you will get the latest version. Please also make sure to clear your browser cache after you have updated Visual Composer

    -------------------
    Best regards
    Qode