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  Public Ticket #1421436
Website questions
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  • Prithsan1 started the conversation

    Hi, I have a few questions:

    1. How do I make the search and sidebar (the three small parallel lines) icons on the top right corner bigger?

    2. How do I make the sidebar navigation menu to have a drop down menu (for example: About >Who is & Our team (dropdowns)

    3. Also regarding the sidebar menu, how do I change the hover color of the text? (want it to be read, currently it is white)

    4. I don't understand how to get clearer images? In particular the deer image on the home slider - I have tried every type of save as/export option in Illustrator and Photoshop (art optimized included) but they still aren't clear enough. Do you have suggestions for how I can create/save the file to be clearer please? Or is this an upload issue with Wordpress?

    Thanks so much!!

  • Prithsan1 replied

    Sorry, two more questions:

    5. How do I change the paragraphs to be further in from the sides of the page? I have tried adjusting margins in the row but no luck.

    6. How do I change the text and button on the contact form?

    Thanks so much!!

    Attached files:  Screen Shot 2018-01-05 at 6.59.01 PM.png
      Screen Shot 2018-01-05 at 6.58.33 PM.png

  •  860
    Qode replied

    Hello there,

    Sorry for late response, we have reduced number of support agents over weekend.

    In the future please try to limit your questions to a maximum of 3 per ticket (you are free to create as many tickets as you want), because we need to be fair to other customers and answer to their tickets as well as soon as possible. Thanks for understanding

    1. Have you already managed to increase size of side are button:

    https://www.screencast.com/t/GnRLBxKw

    We can't find search icon on your header but you can also increase search icon size in Qode Options>Header>header button icons:

    https://www.screencast.com/t/0B83cvTbrmsj

    2. Unfortunately, drop down menus are not available for widget menus and you can't use this feature in side area.

    3. Have you managed to resolve this in the meantime:

    https://www.screencast.com/t/3cY1CWNK

    4. The image is clear on our end:

    https://www.screencast.com/t/3cY1CWNK

    Please note that some browsers can't display images properly when they are too big or have large file sizes. So you can try to decrease the size of this image but keep same aspect ratio. Recommendable width for full width background images is 1920px:

    https://www.screencast.com/t/ChWZFQma

    5.  You can define padding in text block settings, design options. We recommend you to enter padding values in percents:

    https://www.screencast.com/t/6cCyRdNJpHRl

    6. You can define this text In Qode Options>Contact page:

    https://www.screencast.com/t/dUlFoKtpawW

    If you want to change button label with some plugin for translating labels:

    http://bridge.qodeinteractive.com/documentation/2-getting-started/2-4-installing-plugins/2-4-6-translating-labels-loco-translate-poedit/

    If you want more advanced options and styles for contact form and create your own labels and text, we recommend you to use Contact form 7 plugin, which is fully supported by our theme

    http://bridge.qodeinteractive.com/documentation/3-demo-content/3-4-importing-plugins-content/3-4-2-contact-form-7/

    All the best,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  • Prithsan1 replied

    Thanks, I was able to figure most things out, however, there are some things:

    2. Drop down menu for side bar - is there a code I can insert for this?

    -Why is the slider body text showing so small on mobile? Is there a way to make it a little bigger? At least almost as big as the home page text on mobile?

  •  860
    Qode replied

    Hello There,

    1. It would require a lot of custom work but, unfortunately, we are not in position  to accept that  custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. We hope you understand.

    In case you are not familiar with programming, you could hire someone to do this for you.

    2. Advanced responsiveness is enabled on your slider. 

    Go to Qode Slider> Sliders and click edit  on your qode slider. Now, you will see that  yes is chosen  for advanced responsiveness option as shown on screenshot.

    https://www.screencast.com/t/PoTg8NG16

    You are be able to input values for slider elements on seven breakpoint coefficients, in a scale from 0 to 1. You can see default values and change it if you want

    All the best,. 

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  • Prithsan1 replied

    Thanks. However in re: to the responsiveness, I did that (inserted the values 0-1) and even at one the text is still way too small on the slider. How can I fix this please?

  •  860
    Qode replied

    Hello again,

    Sorry for late response, we have reduced number of support agents over weekend. 

    Please send us your wp-admin login details in private reply and we'll take a closer look.

    All the best,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  • Prithsan1 replied

    Thanks, I was able to code it better.

    I have run into another issue: Why are the two columns on my footer not lining up at the top spaces?

    Thanks!

    Attached files:  Screen Shot 2018-01-17 at 12.41.40 PM.png

  • Prithsan1 replied

    In addition, why is the wpforms contact form not loading correctly the first time on the page? It loads correctly after refreshing but should be loading correctly the first time.

    Thanks

    Attached files:  Screen Shot 2018-01-17 at 1.31.47 PM.png
      Screen Shot 2018-01-17 at 1.32.38 PM.png

  •  860
    Qode replied

    Hello,

    Go to Qode Options>General>Custom Css and remove this snippet:

    footer .column1 {
    position: relative;
    top: -18px;
    }

    This plugin probably have conflict with AJAX page transitions.  Page transitions create nice effects when navigating through website. When transitions are turned on, header and footer are not reloaded, only content get reloaded. This can cause issues mostly with some plugins because they demand their scripts to be loaded in header or footer and they are not. If you happen to experience this later on while you are developing your site, note that first thing to do is to turn off page transitions.

    Page transitions can be turned off from:

    1. general options Theme Options > General

    2. local options (when you edit your pages), note that these settings will overwrite global settings from Theme Options for specific page

    3. Also you can turn off page transitions for specific pages by writing page URLs from Theme options

    All the best,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode