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  Public Ticket #1492475
Video lightboxes not working
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Comments

  •  2
    sparklesquad started the conversation

    We want these videos to open in a lightbox. They used to, but I just realized they don't anymore. I have the option enabled in the portfolio options, and I have the external video links, but none are working. See attached and related URL. 

    Attached files:  Screen Shot 2018-03-05 at 7.33.55 PM.png
      Screen Shot 2018-03-05 at 7.35.18 PM.png

  •  1,221
    Qode replied

    Hello, 

    It appears that your Youtube URL is not ok - we got 404: not found when we tested it. Try entering full video URL, like this: 

    https://monosnap.com/file/onBNjqrJdT9H7vd0fPBpVhkIorLC5R

    Also, the page that you are referring to is portfolio archive page

    http://sparkling.marketing/portfolio-category/video/

    We do not recommend the usage of portfolio archives because these pages actually use blog layout, and not all features available in Portfolio List will work - this goes for video in lightbox. If you want to display portfolios from particular category, please create new page, add Portfolio List element and enter portfolio category slug in the Category field: 

    https://monosnap.com/file/HTeo3y5GyJd8z6lK3q765BXKBkx0mt

    Best regards, 

    Qode

    * The new and improved Online Bridge Documentation is live. Check it out now - http://bridge.qodeinteractive.com/

    * You can also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  •  2
    sparklesquad replied

    I don't understand why you created this to be so confusing. If I link to a portfolio archive page, it should function like a portfolio archive page, not a blog page. We have a huge portfolio and it's a lot easier to not have to create a ton more pages. Can you please put in a request feature to fix this issue in an upcoming version? Why even have portfolio archives if we have no control over them. It seems like a lazy way to create  a theme. 

  •  1,221
    Qode replied

    Hello, 

    Thank you for your feedback. In our demos, we use category filter to display portfolios from particular category (it can be enabled/disabled in Portfolio List settings) so usually there is no need for separate category pages. Still, we understand your point and we'll pass this as feature request to our developers. They will decide if this will be implemented in one of the future theme updates. Please note that features are added based on the number of similar user requests, and bug fixes are always a priority. Thank you for your understanding. 

    Best regards, 

    Qode

    * The new and improved Online Bridge Documentation is live. Check it out now - http://bridge.qodeinteractive.com/

    * You can also check our articles with useful tips and suggestions

    Best Regards,

    Qode