I've tried to add a youtube-video through the Video Player element, but somehow it won't work. It only shows the url, instead of the video block. Never had issues before using it on other websites.
It's not because of the url, since I've tried adding the example video as well (a vimeo-link that's already in the element). That doesn't work either..
I've updated the theme, but without any results.
Any idea what the problem could be?
Please send us an url to your website and wp-admin login details in private reply and we'll take a closer look.
All the best,
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If the issues are related to server configuration, this will be probably resolved with transfer to official url.
Regarding licence we can't give you licence key for plugins because of policy of themeforest, please check this article:
Where can I find the activation keys for the plugins that came with the theme?
You can make backup before Wordpress update. Please follow instructions from here:
I'm aware you can't give me a license key, that's not what I meant! :-) I do have one, I'm just unable to activate the page builder because of all the restrictions and issues - I keep getting errors.
I'll wait and see if the problems fix itself when the transfer is complete, otherwise I'll contact you guys again!
If you need to activated here:
You can't do this because Wp-Bakery is bundled plugin and you don't have permission to use activated version. The issues is not related with this, it should working without activation. Please try to re install it as in explained in video we already sent: