Okay
  Public Ticket #1580937
WP Bakery Plugin not working with Bridge
Closed

Comments

  •  1
    Laura Mullins started the conversation

    When I install your theme, it will not allow the plugin to show on the editor anymore. 

    Attached files:  Screen Shot 2018-05-19 at 9.19.24 AM.png

  •  1,117
    Qode replied

    Hello Laura,

    Please follow instructions from our article:

    Visual Composer not working content decoding error

    Basically,  You just need to  add following line to WordPress .htaccess file:

    SubstituteMaxLineLength 10m

    Hope this helps,

    Daniel

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  •  1
    Julene replied

    So I've followed these instructions & still cannot get the plugin to work. I re-uploaded the Bridge file and added the necessary line of text to the .htaccess file.

    At the bottom of the Page, I see this:

    Thank you for creating with WordPress. Version 4.9.6

    Add Element

    Search element by name
     
    All
    My Elements
    Content
    Social
    Structure
    by QODE
    Other
    Elements within this list are deprecated and are no longer supported in newer versions of WPBakery Page Builder.

    Contact Form 7Place Contact Form7
    RowPlace content elements inside the row
    Text BlockA block of text with WYSIWYG editor
    SeparatorHorizontal separator line
    ZigZag SeparatorHorizontal zigzag separator line
    Separator with TextHorizontal separator line with heading
    Hover BoxAnimated flip box with image and text
    Facebook LikeFacebook "Like" button
    Tweetmeme ButtonTweet button
    Google+ ButtonRecommend on Google
    PinterestPinterest button
    Single ImageSimple image with CSS animation
    Image GalleryResponsive image gallery
    Pageable ContainerPageable content container
    SectionSection for Tabs, Tours, Accordions.
    Widgetised SidebarWordPress widgetised sidebar
    Video PlayerEmbed YouTube/Vimeo player
    Google MapsMap block
    Raw HTMLOutput raw HTML code on your page
    Raw JSOutput raw JavaScript code on your page
    Flickr WidgetImage feed from Flickr account
    Empty SpaceBlank space with custom height
    Old TabsTabbed content
    Old AccordionCollapsible content panels
    Qode Twitter Feed
    Horizontal Timeline Item
    Layer SliderPlace LayerSlider
    Revolution SliderPlace Revolution slider
    Revolution Slider 5
    Banner
    Blockquote
    Blog Masonry
    Blog Slider
    Button
    Call to Action
    Countdown
    Counter
    Cover Boxes
    Custom Font
    Qode Google Map
    Icon
    Icon List Item
    Icon With Text
    Image Hover
    Image With Text
    Image With Text Over
    Text Marquee
    Expanding Images
    Latest Posts 2
    Line Graph
    List - Ordered
    List - Unordered
    Masonry Gallery
    Message
    Parallax Layers
    Pie Chart
    Pie Chart 2 (Pie)
    Pie Chart 3 (Doughnut)
    Pie Chart With Icon
    Portfolio List
    Portfolio Slider
    Progress Bar - Horizontal
    Progress Bar - Icon
    Progress Bar - Vertical
    Qode Carousel
    Qode Image Slider
    Separator with Icon
    Service Table
    Social Icons
    Social Share
    Social Share List
    Team
    Testimonials
    Testimonials Carousel
    Testimonials Masonry
    Qode Animation Holder
    Animated icons with text
    Animated icons with text
    Qode Process Holder
    Qode Process
    Qode Clients
    Qode Client
    Qode Elements Holder
    Qode Elements Holder Item
    Qode Pricing List
    Qode Pricing List Item
    Qode Pricing Tables
    Pricing Table
    Qode Vertical Split Slider
    Left Sliding Panel
    Right Sliding Panel
    Slide Content Item
    Qode Horizontal Marquee
    Horizontal Marquee Item
    Qode Preview Slider
    Preview Slider Item
    Qode In-Device Slider
    In-Device Slider Item
    Qode Content Slider
    Content Slider Item
    Qode Accordion Tab
    Qode Accordion
    Advanced Call To Action
    Advanced Image Gallery
    Advanced Pricing List
    Advanced Pricing Table
    Advanced Tab
    Advanced Tabs
    Blog Carousel - Titled
    Qode Button V2
    Call To Action Section
    Cards Gallery
    Cards Slider Holder
    Cards Slider
    Comparative Features Table
    Qode Crossfade Images
    Elliptical Slide
    Elliptical Slider
    Gradient Icon With Text
    Horizontal Timeline
    Image With Icon And Text
    Info Card With Icon
    Info Card
    Interactive Icon Showcase Item
    Interactive Icon Showcase
    Interest Rate Calculator
    Qode Item Showcase
    Qode Item Showcase List Item
    Latest Posts
    Multi-Device Showcase
    Numbered Process Item
    Numbered Process
    Pricing Calculator
    Report Sheet
    Scrolling Image
    Simple Quote
    Sliding Image Holder
    Specification List
    Qode Split Scroling Section Content Item
    Qode Left Fixed Panel
    Qode Right Scrolling Panel
    Qode Split Scrolling Section
    Vertical Separator
    Qode Video Box
    Workflow Item
    Workflow

      
    Page settings
    Close Save changes
      
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    Search template by name
     
    My Templates
    Template library
    Save current layout as a template

    Template name
      Save Template
    Save layout and reuse it on different sections of this site.
    My Templates
    Append previously saved template to the current layout.

    Exit Template Library
    Activate WPBakery Page Builder
    WPBakery Page Builder Template Library downloads are available for activated versions only. Activate WPBakery Page Builder direct license to access Template Library and receive other benefits.

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    Downloading template ... please wait!
    Don't close this window until download is complete - you will be redirected back to Template Library automatically.

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    Access WPBakery Page Builder Template Library for unique layout templates. Download chosen templates and discover new layouts with regular template updates from WPBakery Page Builder team.

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    Close Save changes
      
    Row Layout
    Row layout
    Select row layout from predefined options.
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  •  1,117
    Qode replied

    Hello  Julene,

    Please send us your wp-admin login details and ftp access in private reply and we'll take a closer look.

    Best regards,

    Daniel

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  •  1
    Julene replied

    It's a private dev for an NDA client - no can do :( Other options would include? They're on GoDaddy; saw mention of that in the help article you linked.

  •  1,117
    Qode replied

    Hello Juliene,

    This issue - content encoding error  - is related to GoDaddy hostingVisual Composer not working content decoding error

    It's a known issue and  many of our users managed to resolve it by adding the following line to htaccess file

    SubstituteMaxLineLength 10m
    

    In case this don't work , try to apply this line instead:

    <ifmodule mod_substitute.c="">
    SubstituteMaxLineLength 10M
    </ifmodule>

    Best regards,

    Daniel, Qode Agent 5

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  •  2
    hipmama replied

    I have the same problem and applied the solutions below - does not fix the problem. Please advise.

    Latest version of WP and Bridge installed. 

  •  1,117
    Qode replied

    Hello hipmama,

    Our agent already answered to your private ticket. Please provide your login details there and we'll take a closer look.

    Best regards,

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  •  1
    Mark replied

    Having same issue. Please let me know if there's a solution.

    Thanks!

  •  2
    hipmama replied

    Thanks for the reply via private ticket - I see I am not the only one with this problem. 

    Mark - it's still unresolved. Hopefully they will figure it out soon! 

    The great Qode folks are good with getting it figured out!

  •  1,117
    Qode replied

    Hello,

    @Mark please try with solution we already provided. 

    Visual Composer not working content decoding error

    If the issue still persists, please write your own private  ticket and send us your login details 

    Best regards,

    Daniel

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Also check our articles with useful tips and suggestions

    Best Regards,

    Qode