After purchasing this theme, I started to upload it to my wordpress site and I keep getting the error that it is too large. I'm using Chrome browser.
Attached files: 2018-07-11_2316.png
Welcome to your support management and thank you for choosing our theme!
Please understand that this is common issue when importing demo with all theme authors since demos become more robust so they can satisfy needs of all customers, so issue is usually triggered by lower server resources. Usually it is due to low WordPress memory limit https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP and also due to low PHP directives, so it would be good if you can increase these values or ask your hosting service to do that for you:
max_execution_time = 300;memory_limit = 128M;upload_max_filesize = 128M;post_max_size = 256M;
Helpful reading - http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/
Read more about https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-413-request-entity-too-large-error-in-wordpress/
If the issue stil persist please send us a WP login credentials via privately message and we will investigate and provide you a further information. Let me know if you have any additional questions.
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