Okay
  Public Ticket #1639328
Can't see the website content in admin
Closed

Comments

  • LyngbyTrow started the conversation

    Hi there, I hope you can help. 

    I have big problem with my site - I can't see the content in the backend of my site unless I highlight it and the WP bakery option is not even there. If I change to a general WP theme then I can see the content and the WP bakery modules but when I go back to Bridge it goes....

    I have updated to the latest version of the theme and I have tried testing the various plugins but nothing works. 

    Please can you help!?

  •  1,318
    Qode replied

    Hello, 

    Please add this line into .htaccess file on server: 

    SubstituteMaxLineLength 10m

    ...as explained in the article https://qode.ticksy.com//article/11730

    After that try to edit pages again. 

    If the issue persists, deactivate all your third party plugins except bundled plugins ( WPBakery, Layer Slider..) and see if it helps. If the issue disappears, activate your plugins one by one and try to find the plugin that causes the issue. 

    Let us know if this was helpful. 

    Best regards, 

    Ian

    * The new and improved Online Bridge Documentation is live. Check it out now - http://bridge.qodeinteractive.com/

    * You can also check our articles with useful tips and suggestions

    Best Regards,

    Qode

  • LyngbyTrow replied

    Hi Ian, 

    Adding the line to the  .htaccess did the trick! 

    Thanks a lot for getting back to me so swiftly - saved my day:-) 

    Trine 

  •  1,318
    Qode replied

    You are welcome Trine, we are glad that we could help. 

    Have a nice weekend, 

    Ian

    * The new and improved Online Bridge Documentation is live. Check it out now - http://bridge.qodeinteractive.com/

    * You can also check our articles with useful tips and suggestions

    Best Regards,

    Qode