Public Ticket #1743203
the support of you on my tickets


  • sonjanuesink started the conversation

    I have been waiting for an answer to a ticket for more than 2 days and for almost one day for another question. How long is the lead time for support normally?

  •  1,447
    Qode replied

    Hello Sonja, 

    We are sorry for the delay in responding. Our average response time is around 24 hours but we are a bit overwhelmed with tickets in the last several days. Thank you for your understanding. 

    Your ticket has been answered: 


    Best regards, 


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    Best Regards,