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  Public Ticket #1763547
Theme Bridge Coach
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Comments

  • DakkoN started the conversation

    How do i change the pink color in coach theme from bridge ? 

    Attached files:  Screenshot_1.png

  •  965
    Qode replied

    Hello there,

    Welcome to your support management and thank you for choosing our theme!

    You can try changing this color from Qode Options > Header > Header Top 

    If that doesn't work, please provide us your website URL, so we can investigate on this further

    Best regards,

    Nicolas


    Customer Support

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  • DakkoN replied

    Hello Nicolas,

    Did not work.

    Website: dakkontv.com.br

    Attached files:  001 site.png
      002 site.png

  •  965
    Qode replied

    Hello,

    When i open URL you provided i got this

    Could you please provide us with your wp-admin details so we can log in and investigate on this further?

    Best Regards,

    Nicolas


    Customer Support

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  •   DakkoN replied privately
  •  965
    Qode replied

    Hello, 

    I see that you have some custom css here. 

    It's located in located in Qode Options > General > Custom Code. Remove that and pink line will be deleted. 

    Let us know if there is anything else.

    Best Regards, 

    Nicolas


    Customer Support

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  • DakkoN replied

    Hello, How can I put a twitch tv icon on my page?
    I do not find this option according to this video: youtube.com/watch?v=75Sc7qOTF-0

    "Adding Social Icons to Widget Areas"

    https://imgur.com/a/HcdK74s


    I have many doubts, for me this is all new and I am feeling very lost. Do I need to have a copy of WPBAKERY? When buying the theme, I received a lisceça, this is not good?

  • DakkoN replied

    Hello, I have completed the deletion of all material from the site and the puglins and reinstalled the theme, after all this process. The Back end editor option appeared. But in the part where I choose social icon, it does not have the option of the icon of twitch.tv.

    https://imgur.com/a/PIUFIx2

  •  965
    Qode replied

    Hello, 

    For WPBakery follow this instructions. 

    You need to install classic editor or update WPBakery to 5.6 version.

    Because word press 5.0 is using Gutenberg editor by default.

    https://www.codeinwp.com/blog/wordpress-5-0-rc-classic-editor-until-2022-gutenberg-accessibility-december-2018-wordpress-news/  you can see it here.

    To update WPBakery  you need to download it from this Dropbox link https://www.dropbox.com/s/kgvqsdna2cflsda/js_composer.zip?dl=0 extract it and insert in \wp-content\plugins.

    And if you decide to update WPBakery then when you do it go to this link and follow guide.

    https://wpklik.com/wordpress-tutorials/how-to-keep-wordpress-classic-editor/

    For twitch icon use shortcode called icon. And in a list find fa-twitch. 

    https://www.screencast.com/t/6JJ4d0ydUDhT

    https://www.screencast.com/t/48dDCWccKtv

    Let us know if there is anything else.

    Best Regards!

    Nicolas




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  • DakkoN replied

    I can not understand why it gets normal on the test page and when copying the code to the Widget it gets smaller?

    Attached files:  123.png

  • DakkoN replied

    Hi again nicolas!

    Where i change this color ?

    Attached files:  222.png

  • DakkoN replied

    Where i change this background ?

    In menu "about"

    Attached files:  3333.png

  •  965
    Qode replied

    Hello,

    1) What gets smaller? 

    2) That circles are picture background. 

    Change color of picture we sent you and upload it to your wp-library.  And then insert this css to your Appearance > Customize > Additional CSS 

    .list.circle ul>li {
    background-image: url(img/list_circle.png) !important;
    }

    change url to url of image that you upload.

    3) Could you give us wp-admin details. This you provided earlier are not working anymore. So we can login and investigate on this further

    Best regards,

    Nicolas

    Attached files:  list_circle.png


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  •   DakkoN replied privately
  • DakkoN replied

    1) Twitch icon. (in the page test , as you can see, the icon is normal and the botton page, he is so little)

    2) Did not work.

  • DakkoN replied

    I) How i remove this botton ?

    Attached files:  Screenshot_1.png

  • DakkoN replied

    II) Hi, how i change the color of this background?

    location: Form from contatc page

    Attached files:  Screenshot_2.png

  • DakkoN replied

    III) hi, where i change this ?

    Attached files:  Screenshot_3.png

  • DakkoN replied

    IV) May i change the picture in gallery in some place ?

    For example: I click on edit and it is replaced by the old image.

    Or would I have to make use of FTP to exchange for a different photo for another, but both with the same name?

    Attached files:  Screenshot_4.png

  •  965
    Qode replied

    Hello,

    1) For this color. 

    222_522.png

    We inserted this css to your Appearance > Customize > Additional CSS 

    .q_list.circle ul>li:before {    background-color: green !important;}

    2) Icon size this css code.

    .qode_icon_shortcode a {    font-size:unset !important;}

    3) To change that background when you go to edit about page click pencil icon on first row to open settings.

    8009067041.png

    Then click design options and there you will find option to remove that one and upload another one with that green +.

    7100879803.png

    4) To remove that button you need to goo to Appearance > widgets find Header Bottom right and delete that text widget. But make a backup of that code first in case you want it back again. 

    6230476784.png

    5) Go to edit your contact page. Find row that holds contact form at bottom. Click on pencil icon to open settings, then click design options and there you will have background option. Change that pick color to color you want. 

    4983132149.png

    6) Go to Appearance > Widgets find footer column 3 and edit that text widget.

    6604725467.png

    7) You cant replace image by clicking edit. To replace it with same name and same path that is stored you need to connect with your FTP and navigate to wp-content\uploads there you have folders by date you uploaded images. Picture that you made screenshot is in 2016. Find it three and replace it with image you want and have same name and type of image.

    Let us know if there is anything else.

    Best Regards,

    Nicolas


    Customer Support

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  •  965
    Qode replied

    Also, if it’s not too much trouble, we’d really appreciate if you could rate our theme on ThemeForest. Just visit the following link and select five stars next to our theme’s name: http://themeforest.net/downloads 

    This way you’ll be helping us improve our support services and make them even more efficient. 

    Thank you in advance!

    Best Regards,

    Nicolas


    Customer Support

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  • DakkoN replied

    solved

  • DakkoN replied

    2) Done! (voted)

  • DakkoN replied

    solved

  • DakkoN replied

    solved

  •  965
    Qode replied

    Hi,

    Thank you for voting. we appreciate it.

    Let us know if  there is anything else.

    Best Regards!

    Nicolas


    Customer Support

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  • DakkoN replied

    Hello Nicolas.

    How i change this background ? "Twitter feed"

    I tried to change for the same reason you showed me the other form and nothing happened.

    I even switched to ftp before I started using this support. 

    Attached files:  Screenshot_1.png

  •  965
    Qode replied

    Hi,

    It is this background. 

    2061119382.png

    Change that and that image will be changed.

    8463280945.png

    This is path of that image 

    https://dakkontv.com.br/wp-content/uploads/2016/08/parallax-e1544979756540.jpg
    

    It's a lot easier to just upload your image and set it as background, then to insert it with same path with FTP.  But if you want same path it need to be the same. You cant miss any letter. 

    Let us know did you manage to solve problem.

    Best regards,

    Nicolas


    Customer Support

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  • DakkoN replied

    Hello, 

    How do I solve this problem?

    I would like to increase the size of the background image so that the testimonial writing does not look this way.

    Attached files:  Screenshot_1.png

  •  965
    Qode replied

    Hello,

    insert this custom css code to your  Appearance > Customize > Additional CSS 

    .testimonials_c_holder .testimonial_content_inner {
            height: 568px !important;
    }

    If this is not what you wanted then please make a screenshot how you want it to look. 

    Best Regards,

    Nicolas


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  • DakkoN replied

    That way it sounded cool, letting all testimonials stay the same size, but, it was not the way I wanted it .... I would like it with a larger margin of space at the end of the testimonial, looking just like on the top and bottom. ... same proportion.

    Attached files:  Screenshot_2.png

  •  472
    Qode replied

    Hi,

    Sorry for the late response.

    Try this custom css instead. Include it in Appearance > Customize > Additional CSS and review.

    .testimonials_c_holder .testimonial_content_inner {
    height: 420px !important;
    }

    Let me know how it went and if you need any further help.

    Happy New Year!
    Sasha S



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  • DakkoN replied

    Hello Sasha, it was very good, but there is a problem.

    cut the letter .... neither appears the option to click to see more or appear the whole text without cutting. I would like everything to appear and still have this space that is in the moment.

    Attached files:  erro.jpg

  • DakkoN replied

    Have discord icon ?

  •  1,250
    Qode replied

    Hello,

    1. First testimonial have too much test. Please try with this one:

    .testimonials_c_holder .testimonial_content_inner {
        padding: 0 5px !important;
    }
    .testimonials_c_holder .testimonial_content_inner .testimonial_author {
        margin-top: 10px !important;
    }
    .testimonial_text_inner p {
        min-height: 180px !important;
    }

    2. Unfortunately, we don't have this icon. Try to add it as png image with single image element or image with hover element.

    Best regards,

    Daniel


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  • DakkoN replied

    Hello Daniel ,

    how do i justify text on testimonial ?

  •  1,250
    Qode replied

    Hello,

    You can add this snippet to Qode Options>General>Custom Css:

    .testimonial_text_inner p {
        text-align: justify;
    }

    Best regards,

    Daniel


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  • DakkoN replied

    SOLVED

    Attached files:  Screenshot_3.png

  •  1,250
    Qode replied

    You're welcome.

    Thanks for using our theme.

    Best regards,

    Daniel


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