Since we switched to CDN a long time ago and demo import files are not bound to the download file, we regret to inform you that at the moment Bridge users won't be able to do demo import.

This problem is reported and technical service from CDN is working on fixing this issue.

We hope it will be resolved in less then 24hours Thank you for understanding.

Okay
  Public Ticket #1776843
Help with page elements
Closed

Comments

  • giallofanatic started the conversation

    Hi just purchased the theme today and have installed the Biker demo.

    I am a little stuck on how to edit certain elements on the page.

    I see a few elements like this

    http://prntscr.com/lfzv4b

    but not sure how to edit them as the button isn't clickable.

    also this one portfolio list

    http://prntscr.com/lfzvlh

    again I see no way to edit this section

    I'm sure there's a simple explanation but can't figure it out.

    Hope you can help

    Regards Chris 

  •  1,610
    Qode replied

    Hello, 

    When you hover the element in the page admin, the 'edit' icon should appear like this: 

    https://www.screencast.com/t/m5SIrNc39

    https://www.screencast.com/t/m5SIrNc39

    If you do not see it, the issue could be caused by some third party plugin. Please deactivate all your third party plugins except bundled plugins ( WPBakery, Layer Slider..) and try editing elements. If the issue disappears, activate your plugins one by one and try to find the plugin that causes the issue. 

    If the problem persists, send us login URL and temporary WP admin access in a PRIVATE REPLY to take a closer look. 

    Best regards, 

    Ian


    Customer Support

    Stay up-to-date with the latest Bridge updates and our new themes. Get the news delivered to your inbox!

  • giallofanatic replied

    Hi thanks for the reply, I found out the issue. 

    Wp bakery role manager/elements tick all! Now I can edit

    Thanks

    Chris 

  •  1,610
    Qode replied

    Hi Chris, 

    Great, thank you for your feedback. 

    Have a nice weekend, 

    Ian


    Customer Support

    Stay up-to-date with the latest Bridge updates and our new themes. Get the news delivered to your inbox!