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  Public Ticket #1777527
woocommerce bulk editor plugin conflict with theme
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  •   keybridgeonline started the conversation
  •  925
    Qode replied

    Hello,

    We tested it on our demo and it's not working too. We will see more with our development team to find solution for this problem. 

    Thank you for your patience.

    Best Regards,

    Nicolas

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Best Regards,
    Qode

  •  925
    Qode replied

    Hello again,

    You should set bigger values for this resources  

    • post_max_size,
    • upload_max_filesize 
    •  memory_limit. 

    You can do that by editing php.ini file that you can find on your server, or contact your hosting service to do this for you.

    Then deactivate all 3rd party plugins and try to activate and open Bulk again.

    Also you can check this:

    Add following module to WordPress .htaccess file: 

    SubstituteMaxLineLength 10m

    ...after the # END WordPress:

    https://monosnap.com/file/0rxstk6QzTV3bdVgskQWKkLypRhoVr

    ...and try editing pages. If the problem persists, replace that line of code with the following code: 

    #WPBakery Timeout fixer - .htaccess <ifmodule mod_substitute.c=""> SubstituteMaxLineLength 10M LimitRequestBody 9999999 </ifmodule>

    ...as seen here:

    https://monosnap.com/file/N1UBE8HTY2Tyuv4Pcqgr71ONK4fRZN

    After that try to edit pages again. 

    Everything should be working fine after this change.

    Let us know if this fixed your problem.

    Best regards,

    Nicolas

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Best Regards,
    Qode

  •  2
    keybridgeonline replied

    Hello 

    I trying that things but not working.

    http://prntscr.com/li38f8

    http://prntscr.com/li38kd

    Assign bigger values  for this resources  

    • post_max_size,
    • upload_max_filesize 
    •  memory_limit. 

    Please help

    Thanks

  •  925
    Qode replied

    Hello,

    I just checked with the developers and they got back to me with an information that we support only official WooCommerce extensions, which can be found here https://woocommerce.com/product-category/woocommerce-extensions

    Bulk Editor you're using is not on the list, therefore we can't comply with this 3rd party plugin, sorry about that.

    The official plugins we provided bundled inside our theme are the ones that are tested several times before the theme was launched and we guarantee their functionality. If you're having issues with any other plugin you downloaded yourself, please refer to the author of the plugin or the team behind it. 

    Thank you for understanding.

    Nicolas

    The new and improved Online Bridge Documentation is live. Check it out now - LINK

    Best Regards,
    Qode