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  Public Ticket #1880870
gallery masonry
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Comments

  • yoginzen started the conversation

    Hi, I have a problem with masonry gallery.
    It is not displayed at the first glance of the web, you must give it to update in the browser so that the images appear. This happens to me with all of the galleries in the web.
    http://yoginzen.com/semana-santa-de-yoga-y-budismo-en-nepal/

    http://yoginzen.com/testimonios/

  •  1,614
    Qode replied

    Hello, 

    We are sorry for the delay in responding. 

    This URL http://yoginzen.com/semana-santa-de-yoga-y-budismo-en-nepal/ gives us 404 - page not found error: 

    https://monosnap.com/file/nmxWynlh4DbewvLTuSvteKmB015cnn

    As for the page http://yoginzen.com/testimonios/ - we have reproduce the problem. The gallery is displayed only after refreshing the page. 

    We believe there is a plugin conflict - you probably have some third-party plugin which is in conflict with the theme's JS that handles the Page Transition animation.

    Please deactivate all your third party plugins, except bundled plugins ( WPBakery, Layer Slider..) and see if it helps. If the issue disappears, activate your plugins one by one and try to find the plugin that causes the issue. 

    In case you need to use this plugin, you can disable Page Transition animation for particular page ( the one that won't load ) in the page admin -> Qode General -> Page Transition -> No animation.

    Or you can disable Page Transition globally (for all pages) in your WP admin under Qode Options -> General -> Page transition -> No animation

    Best regards, 

    Ian


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  • yoginzen replied

    Now is perfect.

    Thanks

  •  1,614
    Qode replied

    You are welcome, we are glad that we could help. 

    If you have some spare time and if you are satisfied with our support, we would really appreciate it if you would be willing to rate us with 5 stars on this link - http://themeforest.net/downloads By doing this you will be helping us build even better themes and provide better support. Thank you in advance. 

    Best regards, 

    Ian


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