Okay
  Public Ticket #2154137
QODE Slider not working
Closed

Comments

  • sidmenon started the conversation

    The QODE Slider was not working well on mobile devices. So I checked it up on the net and found that there is a setting to be changed, switching on Advanced Responsiveness. I did that for all my sliders, but now the sliders aren't loading. I tried switching it off as well, but it still doesn't load. Please help.

  • sidmenon replied

    Please, I need help with this at the earliest. All the pages on my website have the Qode Slider up and none of my web pages are being visited as it is a blank black screen that shows up.

  •  1,479
    Qode replied

    Hello,

    Please send me your wp-admin login details in private reply and I will take a closer look.

    Best regards,

    Daniel


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  •   sidmenon replied privately
  •   sidmenon replied privately
  • sidmenon replied

    This is taking too long. My website's sliders have been down for too long now and this is not acceptable. I expected a better response time. This ticket has been open for 6 days and I provided my login credentials 2 days back. Kindly fix this issue at the earliest or else I will be forced to use some other plugin instead of Qode Slider.

  •   Qode replied privately
  •   sidmenon replied privately
  •   Qode replied privately
  • sidmenon replied

    Thank you so much for your help!. I committed such a silly mistake. Thanks a tonne! :)

  •  1,479
    Qode replied

    You're welcome.

    If you have some spare time and if you are satisfied with our support, we would really appreciate it if you would be willing to rate us with 5 stars on this link - http://themeforest.net/downloads By doing this you will be helping us build even better themes and provide better support. 

    Thank you in advance


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