Okay
  Public Ticket #2158748
Parallax images not loading on mobile device
Closed

Comments

  • Jacob Kurtz started the conversation

    Hi!

    I recently completed and launched my new site using the Bridge 233 theme. I have 4 Parallax images on the page that show up on the desktop version, however, they do not display on mobile devices. I checked the Bridge 233 example and they do not display on that one, as well. How do I get Parallax images to be responsive to mobile?

    Please see attached images. 

    Thanks!

    Attached files:  IMG_19D351E48742-1.jpeg
      Screen Shot 2019-09-20 at 1.57.34 PM.png

  •  1,712
    Qode replied

    Hi Jacob, 

    The parallax effect is not well supported on touch devices - that's why we recommend disabling Parallax on touch devices using the built-in option. Please navigate to Qode Options -> Parallax -> set Parallax on touch devices to Off

    https://monosnap.com/file/5PLRCuEg1S5ol6nsLj4DbS1RBWDvKi

    This is a default setting in our demos. Using this setting, a regular background image will appear instead ( without parallax ). Unfortunately there is no reliable solution to make parallax work on touch devices due to compatibility issues. 

    Best regards, 

    Ian


    Explore our collection of 300+ premium WordPress themes on the Qode Interactive website.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  • Jacob Kurtz replied

    Great! This solved the issue. Thank you!

  •  1,712
    Qode replied

    You are welcome Jacob, we are glad that we could help. If you are happy with this theme please don't forget to rate us on ThemeForest - it helps us a lot. Thanks!

    Best regards, 

    Ian


    Explore our collection of 300+ premium WordPress themes on the Qode Interactive website.

    Don’t forget to sign up for our newsletter and be the first to find out all the latest news.