Since we switched to CDN a long time ago and demo import files are not bound to the download file, we regret to inform you that at the moment Bridge users won't be able to do demo import.

This problem is reported and technical service from CDN is working on fixing this issue.

We hope it will be resolved in less then 24hours Thank you for understanding.

  Public Ticket #220641
Huge Issue with all menus vanishing


  • dan started the conversation

    Absolutely every menu structure has vanished from my site.

    Here is the link when I clicked ..Appearance... then Menus:

    Under each of these menu items: Home 1 through Home 6, Layer Slider, Semitransparent Header, and White Header...

    I clicked the selection box to "Don't Show". I had only made a single save once I had the check boxes on all items above selected (so i didn't make multiple saves for each of the Menus I was attempting to hide).

    Then after seeing the entire row of Menus gone (Blog, Shop, etc.) I undid all the "Don't Show" check boxes and made an additional save.

    Now whatever glitch happened propagated across more than just the few menus I was trying to hide. I was only trying to reduce menu clutter without deleting the menu items.


  •  409
    Qode replied


    we already answered on your other ticket for same problem. :-)

    Best Regards,

    Customer Support

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  • dan replied

    I'll close this ticket but am looking forward to reaching a resolution on the private ticket.  Thanks